Patient Information
Everything you need for a smoother stay.
Whether you are a patient, a visiting family member, or preparing for admission, this is your one-stop guide to Arwyp, from visiting hours to the small comforts that make a hospital stay feel a little easier.
Your guide
Find what you need
Visiting Hours
When and how your family can be with you, ward by ward.
- General Wards: 08h00 - 20h00
- Maternity Ward: 08h00 - 20h00
- ICU / High Care: 08h00 - 20h00
- Paediatric Ward: 08h00 - 20h00
Pre-Admission Requirements
What to bring, and the form to complete before you arrive.
- Medical aid card
- ID document or passport
- Main member ID
- Doctor's referral letter
Patients' Rights Charter
Know what to expect from us, and your responsibilities.
- Access to healthcare, including emergency care
- Confidentiality and privacy
- Informed consent
- The right to complain
Gift Shop, Coffee Shop & Retail Pharmacy
Small comforts and everyday essentials, all on-site.
- Coffee Shop: 06h00 - 21h00
- Gift Shop: 08h00 - 20h00
- Retail Pharmacy: 06h00 - 22h00
Maternity, Babyshooze & Doula Services
Support from pregnancy through delivery and beyond.
- Maternity Unit
- Babyshooze Baby Clinic
- Doula Services by Womb
Patient Experience Survey
Tell us how we did. Every response is read.
- Two-minute survey
- Anonymous option
- Read by our patient experience team